The Customer Service Associate will be responsible for providing excellent customer service to clients. This role involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Responsibilities:
Respond to customer inquiries via phone, email, and chat.
Provide product and service information to customers.
Resolve customer complaints and issues efficiently.
Process orders, returns, and exchanges.
Maintain customer records and update account information.
Follow up with customers to ensure satisfaction.
Identify and escalate priority issues.
* Assist with other customer service-related tasks as needed.
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.