Job Description

Passenger service agent

Check-in:

Greet and assist passengers with check-in, verify travel documents and IDs, and issue boarding passes.

Reservations and ticketing:

Handle booking inquiries, issue tickets, and re-route or rebook passengers in cases of flight delays or cancellations.

Gate operations:

Make boarding announcements, scan boarding passes, and assist with the boarding process.

Customer support:

Answer passenger questions, provide information on flights and airport facilities, and assist passengers with special needs.

Baggage and cargo handling staff

Baggage handling:

Load and unload passenger luggage onto aircraft and ensure bags are correctly tagged and sent to the right conveyor belts.

Lost and found:

Address inquiries and resolve issues related to lost or damaged luggage.

Cargo operations:

Handle the loading, unloading, and storing of air cargo, and complete required documentation and security checks.

Ramp service and operations

Ground support:

Position mobile stairs, connect tow vehicles, and operate equipment for refueling and servicing the aircraft.

Safety and security:

Ensure safety standards are met on the ramp and guide aircraft to and from parking positions.

Security staff

Screening:

Conduct security screenings of passengers, baggage, and cargo to comply with safety regulations.

Patrol:

Secure airport facilities, including terminals and the perimeter.

Maintenance and technical staff

Aircraft maintenance:

Test and repair aircraft electronic systems and components.

Ground equipment maintenance:

Ensure all ground support vehicles are operational and maintained.

Role:

Ground Staff

Industry Type:

Aviation

Department:

Aviation & Aerospace

Employment Type:

Full Time, Permanent

Role Category:

Flight & Airport OperationsEducation

UG:

Graduation Not RequiredKey SkillsSkills highlighted with '' are preferred keyskillsGround HandlingAirlinesGround Staff ActivitiesCustomer ServicePassenger HandlingAviationCabin Crew ActivitiesAirport ManagementHospitality ManagementGood Communication In EnglishRampAirportAir Hostess ActivitiesAir TicketingCustomer HandlingLogistics

Job Types: Full-time, Fresher, Walk-In

Pay: ₹18,000.00 - ₹32,000.00 per month

Work Location: In person