Customer Service Associate

Year    WB, IN, India

Job Description

:



We are currently hiring

Customer Service Executives / Sr. Customer Service Executives

for our

International Outbound Voice Process (UK-based Survey Process)

.

This is

not a sales job

. The role involves making outbound calls to customers in the UK and conducting structured telephonic surveys. Candidates must have good communication skills in English and should be comfortable working in the evening shift.

Key Responsibilities:



Make outbound calls to UK customers for conducting surveys Follow a script and accurately record responses Ensure a high level of customer engagement and professionalism Maintain data confidentiality and call quality standards Collaborate with the team to meet daily and weekly targets

Candidate Requirements:



Good communication skills in English (verbal) Basic computer knowledge Energetic, patient, and an active listener Ability to handle repetitive tasks with a positive attitude Willingness to work in UK shift timing (2:30 PM - 11:30 PM) Immediate joiners preferred

What We Offer:



Friendly and supportive work environment

Company-provided drop facility after shift

Training provided for freshers Growth opportunities within the company Regular performance-based incentives (if applicable)

How to Apply:



Interested candidates can apply by:

Sending their CV to

hr@webopediaservices.com


Or WhatsApp us at

6289137034



Job Type: Full-time

Pay: ₹13,000.00 - ₹17,000.00 per month

Benefits:

Paid sick time Provident Fund
Ability to commute/relocate:

Kasba, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Do you have any experience in BPO

Education:

Higher Secondary(12th Pass) (Required)
Language:

English (Required)
Location:

Kasba, Kolkata, West Bengal (Preferred)
Willingness to travel:

100% (Required)
Work Location: In person

Application Deadline: 08/10/2025
Expected Start Date: 12/08/2025

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Job Detail

  • Job Id
    JD3992356
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year