Customer Service Associate (voice Process)

Year    WB, IN, India

Job Description

Job Title:

Customer Service Associate (Voice Process)

Location:

Salt Lake

Job Type:

Full-Time

Shift:

Night Shift

Key Responsibilities:



Handle inbound/outbound calls professionally and efficiently. Provide accurate information and resolve customer queries promptly. Maintain a positive and empathetic attitude toward customers. Follow communication procedures, guidelines, and policies. Record and update customer interactions in the system. Achieve daily/weekly/monthly performance targets.

Eligibility Criteria:



Gender:

Male candidates only.

Experience:



Freshers and candidates with up to

6 months of experience

may apply. Candidates with

more than 6 months of experience are not eligible

.

Education:

Any graduate can apply for this postion.

Age:

18 years and above. Excellent communication skills in

English

. Willingness to work on night shifts.

Required Skills:



Good verbal communication skills. Active listening and problem-solving abilities. Basic computer knowledge and typing skills. Positive attitude and a strong work ethic.

Benefits:



Attractive salary package and incentives. Growth opportunities within the organization. On-the-job training provided. Friendly and supportive work environment.
Job Type: Full-time

Work Location: In person

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Job Detail

  • Job Id
    JD4498664
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year