Job Description

Job Title: Customer Support - International Voice Process
Company: Tech Mahindra
Location: Sector 60, A-20, Noida

Work Details:

5 Days Working

Both Side Cab Facility

Majorly Night Shifts (Rotational Week Offs)

Experience Required:

Minimum 6 months of experience in international voice support

Education:

Must be a Graduate (B.Tech / BCA preferred)

Strong technical knowledge is a must

Required Skills:

Excellent written communication

Knowledge of networking:

LAN / WAN / Ethernet / Internet

IOS Model

Copper & Fiber

Fiber Network Planning

Familiarity with:

Road Mapping Tools

GIS (Geographic Information System)

Tools for Network Planning

Responsibilities:

Handle international client queries via calls.

Assist in fiber layout & network planning using GIS tools

Troubleshoot LAN/WAN and internet-related issues

Work closely with technical teams and maintain logs

Note:
Looking for Immediate Joiners Only

Interested candidates can share their CVs at:
mahak.srivastava@techmahindra.com

Job Type: Full-time

Pay: From ?23,000.00 per month

Application Question(s):

How many years of experience do you have? Can you join immediately?
Language:

English (Preferred)
Work Location: In person