Customer Service Associate

Year    TS, IN, India

Job Description

Key Skills & Qualifications



Excellent Verbal Communication

Clear, fluent, and professional spoken English. Ability to articulate ideas concisely to both technical and non-technical audiences. Active listening skills to fully understand requirements before responding.

Strong Written Communication

Ability to write clear, well-structured, and grammatically correct emails, reports, and documentation. Skilled at summarizing complex information into simple, actionable points. Consistent tone and formatting to maintain professional standards.

Analytical Thinking & Problem-Solving

Ability to interpret data, identify trends, and make logical conclusions. Skilled at breaking down complex problems into smaller, manageable parts. Uses evidence-based decision-making.

Attention to Detail

Accuracy in reviewing data, documents, and deliverables. Identifies inconsistencies or errors quickly. Maintains high standards even under tight deadlines.

Cognitive Ability & Logical Reasoning

(assessed through standardized tests)*
Demonstrated ability to process information quickly and accurately. Strength in recognizing patterns, evaluating arguments, and identifying solutions.
*

Collaboration & Stakeholder Engagement

Works effectively with cross-functional, multicultural teams. Adapts communication style based on audience. Builds trust and maintains positive relationships remotely.

Adaptability & Self-Motivation

Comfortable working across time zones with minimal supervision. Learns new tools, processes, and subject matter quickly. Adjusts to changing priorities without loss of productivity.
Job Type: Contractual / Temporary

Pay: ?12,000.00 - ?500,000.00 per month

Benefits:

Commuter assistance Provident Fund
Ability to commute/relocate:

Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Required)
Language:

English (Required) Hindi (Preferred)
Location:

Gachibowli, Hyderabad, Telangana (Required)
Shift availability:

Night Shift (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4063876
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TS, IN, India
  • Education
    Not mentioned
  • Experience
    Year