Customer Service Associate (sales And Support)

Year    WB, IN, India

Job Description

Company:

Anupam Tour & Travels Private Limited

Location:

232/5, Grand Trunk Rd, Belur Bazar, Howrah, West Bengal 711202

Employment Type:

Full-Time

Work Environment:

Work From Office (WFO)

Salary Range:

?10,000 - ?15,000/month

About Us



Anupam Tour & Travels Private Limited is a trusted travel service provider offering domestic and international flights, hotel bookings, holiday packages, car rentals, and IRCTC-authorized railway ticketing. With a growing network of agents and a commitment to customer satisfaction, we aim to make travel seamless and affordable for all.

Key Responsibilities



Acquire new clients by calling leads provided by the company Provide ongoing support to existing clients regarding bookings, queries, and service updates Maintain accurate records of client interactions and follow-ups Assist walk-in customers with travel-related services Collaborate with internal teams to resolve customer issues promptly

Required Qualifications



Graduate preferred Strong communication skills in Bengali and Hindi (English is a plus) Basic computer proficiency

Preferred Skills



Experience in BPO or telesales Familiarity with offline sales and customer handling Prior exposure to travel or hospitality industry is a bonus

Perks & Growth



Structured training and onboarding Performance-based bonuses Supportive team culture with long-term career growth
Job Types: Full-time, Permanent, Fresher

Pay: ₹9,972.22 - ₹15,000.00 per month

Ability to commute/relocate:

Uluberia, Howrah, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Do you have experience in BPO ?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

Hindi (Preferred) Bengali (Preferred) English (Preferred)
Location:

Uluberia, Howrah, West Bengal (Preferred)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4550627
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year