Job Description

Position: Customer Service Associate

Experience: Freshers can apply

Salary: 10-12k

Preferred: Local candidate

Qualification Required:


Diploma / Degree / Certification in Computers

Key Requirements:


Good communication and convincing skills in English


Basic knowledge of E mail and MS Excel

Job Responsibilities:


Contact potential or existing customers to inform them about Contact potential or existing customers to inform them about products or services using scripts products or services using scripts


Answer customer questions regarding products or the company answer customer questions regarding products or the company


Ask questions to understand customer requirements and close Ask questions to understand customer requirements and close sales


Direct prospects to the field sales team when required Direct prospects to the field sales team when required


Enter and update customer information in the database Enter and update customer information in the database


Take and process orders accurately Take and process orders accurately


Handle customer grievances to maintain Handle customer grievances to maintain the company's reputation the company's reputation


Keep records of calls, sales, and other useful information Keep records of calls, sales, and other useful information


Conduct research to support ongoing lead generation efforts. Conduct research to support ongoing lead generation efforts.

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

Day shift
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person

Speak with the employer