Job Description

Position: Customer Service Associate

Experience: Freshers can apply

Salary: 10-12k

Preferred: Local candidate

Qualification Required:

? Diploma / Degree / Certification in Computers

Key Requirements:

? Good communication and convincing skills in English

? Basic knowledge of E mail and MS Excel

Job Responsibilities:

? Contact potential or existing customers to inform them about Contact potential or existing customers to inform them about products or services using scripts products or services using scripts

? Answer customer questions regarding products or the company answer customer questions regarding products or the company

? Ask questions to understand customer requirements and close Ask questions to understand customer requirements and close sales

? Direct prospects to the field sales team when required Direct prospects to the field sales team when required

? Enter and update customer information in the database Enter and update customer information in the database

? Take and process orders accurately Take and process orders accurately

? Handle customer grievances to maintain Handle customer grievances to maintain the company's reputation the company's reputation

? Keep records of calls, sales, and other useful information Keep records of calls, sales, and other useful information

? Conduct research to support ongoing lead generation efforts. Conduct research to support ongoing lead generation efforts.

Job Type: Full-time

Pay: ?10,000.00 - ?12,000.00 per month

Schedule:

Day shift
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person

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