Customer Service Associate
Year Noida, Uttar Pradesh, India
Job Description
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We are looking for an Associate/ Sr. Associate who can create and nurture long-term relationships with customers. You will be responsible for resolving any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who is able to grasp customer needs and brainstorm ways to fulfill them. Roles & Responsibility
+91 8826260166
- Answering inbound and outbound calls of clients and customers
- Ability to perform multiple tasks and adjust quickly in short time frames.
- Ability to build rapport with US Patients and maintain the quality scores.
- Strong communication skills written and verbal both, US Voice & Accent Knowledge
- Organized, Efficient and Versatile.
- Strong customer service approach to deal with people at all levels (internal and external).
- Excellent in English Communication Skills
- Freshers/Exp with excellent communication skills
- Proficient in email writing and on chat proces
- Problem-solving aptitude
- Able to work on Google Doc and G-Sheet
- Ability to work well with a team
- Health Insurance Coverage
- Disability Insurance
- Leave Encashment
- Sat & Sun weekly off
- Salary on time
- Reward & Recognition
- Employee Engagement
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
- Day shift
- Monday to Friday
- Night shift
- US shift
- Performance bonus
- What is your level of proficiency in English? (Conversational/ Professional)
- International voice process: 1 year (Preferred)
- Night Shift (Preferred)
- Day Shift (Preferred)
- Overnight Shift (Preferred)
+91 8826260166
- Health insurance
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Job Detail
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Job IdJD3052761
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear