Customer Service Associate
Year Navi Mumbai, Maharashtra, India
Job Description
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In search of a skilled and dedicated Customer Service Executive for a BPO Company. As a Customer Service Executive, you will play a critical role in ensuring customer satisfaction and maintaining strong client relationships. You will be responsible for addressing customer inquiries, managing complaints, and providing timely and accurate resolution to a wide range of customer issues. The ideal candidate has excellent communication skills, problem-solving abilities, and a strong customer-centric mindset. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we would love to hear from you. Position: Customer Service Executive Location: Turbhe, Navi Mumbai Qualifications: HSC or above Salary: Upto 18k CTC Job Type:
- Work from Office
- Rotational/Fixed Shift
- Rotational/Fixed Week Off
- Graduate Freshers are also eligible
- Proven experience in a customer service role, preferably in an outsourcing/offshoring environment.
- Good communication and interpersonal skills In English
- Responding to customer inquiries via phone, email, and live chat in a polite and professional manner.
- Resolving customer complaints and issues promptly and effectively.
- Providing accurate information to customers regarding company products and services.
- Day shift
- Rotational shift
- Higher Secondary(12th Pass) (Required)
- English (Preferred)
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Job Detail
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Job IdJD3278843
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNavi Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear