Job Title: Customer Service Associate / Tele Sales Advisor
Location:
Mumbai (Work From Office)
Employment Type:
Permanent / 1-Year Contract
Shift:
9.5 hours per day, 5 days a week (Rotational shifts)
Last Date to Apply:
Join on or before
7th August 2025
Job Overview:
We are hiring
Customer Service Associates
with a sales focus for a leading financial services project. This role combines customer support with advisory services for banking, insurance, and mutual fund products. Freshers and experienced candidates are encouraged to apply.
Key Responsibilities:
Provide
voice-based customer support
for banking, finance, and insurance products.
Act as an
advisor
to clients, explaining product features and resolving queries.
Achieve
sales targets
for mutual funds and financial services.
Maintain accurate records using
MS Office
and internet applications.
Ensure
high-quality interactions
with proficiency in English (B1+) and Hindi.
Requirements:
Education:
Any Graduate.
Certification:
NISM certification (XA/XB/VIII or VA/VB) is mandatory
(Higher salary for certified candidates)*. Non-NISM candidates with
sales experience
may apply (lower compensation).
Skills:
Typing speed:
20 WPM with 80% accuracy
.
Familiarity with
MS Office
and internet applications.
Knowledge of
banking/finance/mutual funds
(preferred).
Communication:
Fluent in
English (B1+)
and
Hindi
.
Shift Flexibility:
Willingness to work
rotational shifts
.
Why Join Us
Structured career growth (U1 to U2 bands).
Performance incentives and bonuses.