Job Overview:
We're hiring Customer Success Associates (Domestic Process) for PhonePe - MX/CX. The role involves handling customer queries, resolving issues, and delivering exceptional service through voice support.
Requirements: ₹ Excellent verbal and written communication in English & Hindi ? Graduate (mandatory) ? Customer service or telesales experience preferred ? Strong interpersonal and problem-solving skills ? Comfortable with rotational shifts Responsibilities: ₹ Handle inbound/outbound customer calls ? Resolve queries effectively and maintain customer satisfaction ? Document call details accurately Benefits: ₹ Salary up to ₹25,000 CTC/month ? 6-day working | Rotational shifts ? 1 weekly off | Professional work culture Apply Now - Immediate Joiners Preferred!
Job Type: Full-time
Pay: ₹20,000.00 - ₹23,000.00 per month
Work Location: In person
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