Job Description

Role Description

Greet, check-in, respond to requests and settle accounts while providing exceptional

service

Take initiative to add a personalized experience

Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling

Doing reservations, cancellation and modification of bookings of hotel rooms

Guiding guests about hotel amenities, local areas and direction

Smooth check-in and check-out of guests from the hotels in the USA using the virtual front desk

Communicating and collaborating with the local hotel team and participating in the smooth overall operation of the hotel

Skills and Experience required

Experience in the hospitality industry is plus point or else any other industry is fine

Service focused personality is essential

Fluency in English, both verbal and written

Strong customer service skills, such as empathy, listening skill, problem-solving skill

Excellent verbal and written communication skills

Organizational and time management abilities

Should be comfortable for rotational shifts

Freshers can apply

Job Types: Full-time, Fresher

Pay: ?22,000.00 - ?28,000.00 per month

Benefits:

Flexible schedule Health insurance Leave encashment Paid sick time
Schedule:

Day shift Evening shift Morning shift Night shift Rotational shift US shift
Supplemental Pay:

Overtime pay Performance bonus Shift allowance
Language:

English (Required)
Work Location: In person