Job Description

Ludhiana, Sahnewal


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Job Tittle - Customer Service Associate.

Location - Sahnewal, Ludhiana, Punjab.

Experience: Freshers can apply.

Skills Required:

Good communication & convincing skills in Bengali. Basic knowledge of Email and MS-Excel. Female and local candidate preferred.

Key Responsibilities:

Contact potential/existing customers using scripts. Answer product/company-related queries. Understand customer needs and close sales. Direct qualified leads to field sales team. Update customer information in the database. Take & process orders accurately. Address customer complaints and maintain records. Conduct research to support lead generation.

Qualification: Diploma / Degree / Certification in Computers.
Experience 0 - 2 Years


Salary 1 Lac 75 Thousand To 2 Lac P.A.


Industry ITES / BPO / KPO / LPO / Customer Service


Qualification B.C.A, B.Com


Key Skills Customer Relationship Microsoft Excel Convincing Skill in Bengali.