Job Description

Skill required: Language Translation - Customer Service
Designation: Customer Service Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
Language - Ability:French - Intermediate
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song-- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Skills Description:The process of evaluating and assessing potential candidates for a job or position within an organization which involves asking questions, discussing qualifications and experience, and gauging the suitability of the candidate for the role based on their skills, competencies, and cultural fit with the company. Process Description:Conducting a high volume of outbound calls to candidates for screening, obtaining required documentation prior to onboarding, following up on pending tasks and reminders for interview and assessment appointments to move candidates forward to hire. Offering Description:Improve workforce performance and productivity and boosts business agility by staffing to meet volume and business demands
What are we looking for? What are we looking for:French Speaking/bi-lingualPrimary Skill - Candidate Interviewing - P2Ability to manage time efficiently It would be value add if you are proficient in:WorkdayExcel
Roles and Responsibilities: Roles & Responsibilities:Conduct high volume outbound calls to screen candidatesSend emails and texts to applicants in the onboarding process to prepare for their first dayConduct follow up calls monitor text and email responses as needed to assist with follow up questions and responses Respond efficiently and accurately to candidates explainingEngage in active listening with candidates confirming and or clarifying information and deescalating as neededComplete hiring process end to end in WorkdayEducate Applicants on onboarding processExtend offers to candidatesUpdate client system with notes and outcome of actions completed
Any Graduation
About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services--creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
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Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required