Job Description

IMPORTANT NOTE

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Answering the interview call is essential. If you can't commit, please don't apply.

You will receive a brief interview call within 3-5 days, so please stay alert.

If selected, you must attend a WALK-IN interview in LUCKNOW

Apply only if you're nearby and can attend.

Proficient or Excellent English & Confidence Required

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Customer Support Agent (Work From Office)

Scope of Work:

Agents will handle calls from customers, riders, and Flipkart (FK) sellers, ensuring effective communication and resolution of their concerns. All agents must fluently speak, write, and comprehend English and Hindi.

Eligibility Criteria:

Excellent communication in English. Open to both freshers and experienced candidates. Graduation is mandatory for Flipkart seller support roles, while undergraduates may apply for other customer support roles. FRESHERS TO to 1 year of documented experience in any customer service field (BPO, Sales, Marketing, Hospitality, Aviation, or Counseling) is preferred. Six days working with rotational off. Immediate joining required. Paid training - mandatory to clear certification post-training.

Screening Rounds:

HR Round Functional Test (if applicable) Operations Round Client Interview (if applicable)
Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Job Type: Full-time

Pay: ?14,000.00 - ?21,000.00 per month

Benefits:

Health insurance
Schedule:

Rotational shift
Supplemental Pay:

Performance bonus
Ability to commute/relocate:

Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Language:

English (Required)
Location:

Lucknow, Uttar Pradesh (Required)
Work Location: In person

Speak with the employer

+91 6370721310