DEAR CANDIDATE,
one of a leading private bank is looking for a banking executive for their day to day operations.
Hindi -Must
Qualification - Any degree
Experience - Fresher to 10 years
Location - Sholinganallur , OMR, Chennai
Answer inbound calls and assist customers with their Queries/Request/Complains.
Raise Request & Complaints on behalf of the customer in the CRM tool.
Generate leads and educate customers about new products & their benefits.
Maintain and adhere to compliance guidelines
Capture problem indicators, highlight and suggest improvement
Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
Maintain adequate knowledge levels on products, processes and systems used
Ensure sales target are met
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