Job Description

Overview

The Customer Service Assistant helps customers with their questions, problems, and orders. The role is about talking politely, solving issues quickly, and keeping customers satisfied.

Main Duties

Call customers to confirm their website orders. Speak politely and professionally to build trust. Encourage customers to confirm their orders. Write down details of calls and order status. Work with other teams to solve customer questions. Follow company rules and service standards.
Skills Needed

Good communication (speaking and writing). Patience and polite behavior. Problem-solving ability. Basic computer knowledge (CRM or support tools). Teamwork skills.
Job Types: Full-time, Permanent

Pay: ?10,530.86 - ?18,025.09 per month

Benefits:

Health insurance Provident Fund
Work Location: In person