Customer Service Assistant

Year    HR, IN, India

Job Description

Key Responsibilities

Handle day-to-day operations for

mutual funds, insurance, and investment portfolios

. Assist in

new policy issuance

,

renewals

, and

claims coordination

for life, health, and general insurance. Manage

client documentation

, data entry, and record maintenance with accuracy. Coordinate with internal teams and AMCs/insurance companies for policy and investment updates. Track investments, generate portfolio reports, and assist in investor servicing. Respond to client operational queries via phone, email, and CRM system. Ensure compliance with SEBI, AMFI, and IRDAI guidelines in all processes. Support Relationship Managers and Advisors with timely execution and back-office tasks.
Job Types: Full-time, Permanent, Fresher

Pay: ₹12,034.36 - ₹31,931.42 per month

Education:

Bachelor's (Preferred)
Experience:

Back office: 1 year (Preferred) Client Management: 1 year (Preferred)
Language:

English, Hindi (Preferred)
Location:

Gurgram, Haryana (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4568461
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year