Customer Service Assistant (csa)

Year    UP, IN, India

Job Description

Job description



Job description



IMPORTANT Note to Candidates:



Answering the interview call is essential. If you can't commit, please don't apply.



You will receive a brief interview call within 3-5 days, so please stay alert.



If selected, you must attend a WALK-IN interview in Noida Sector 62.



Apply only if you're nearby and can attend.



Proficient or Excellent English & Confidence Required



Work Mode: Work From Office



The budget is non-negotiable. Apply only if it aligns with your expectations.


Pay: ?14,000.00 - ?23,000.00 per month

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Position Type: Full-Time



Roles and Responsibilities:



Manage customer inquiries and issues through both chat (80%) and voice support (20%).



Provide outstanding customer service to ensure customer satisfaction and effectively resolve concerns.



Maintain a professional and courteous communication style in both English and Hindi.



Accurately record customer interactions and escalate complex issues when necessary.



Adapt to various customer interactions and handle them efficiently in a fast-paced environment.



Requirements:



Skills: Strong communication skills in English and Hindi, clear speaking voice, and ability to pass Versant-5 or an equivalent assessment.



Qualification: Graduation in any discipline.



Experience: Open to freshers and experienced candidates.



Versant Score: A score of 5 on the Versant test is required.



Additional Information:



Work Location: Noida Sector - 62



Job Type: Full-time

Pay: ?14,000.00 - ?19,000.00 per month

Job Type: Full-time

Pay: ?14,000.00 - ?23,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Rotational shift
Supplemental Pay:

Performance bonus
Ability to commute/relocate:

Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Required)
Language:

Hindi (Required)
Location:

Noida, Uttar Pradesh (Required)
Work Location: In person

Speak with the employer


+91 6370721310

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Job Detail

  • Job Id
    JD3674885
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year