Customer Service Assistant

Year    CH, IN, India

Job Description

ZAP Cabs is looking for a

Driver Onboarding Executive

who will be responsible for calling interested drivers, verifying basic eligibility, and onboarding them onto the ZAP platform.

This role is critical to expanding ZAP's driver network while maintaining

quality and professionalism

.

Key Responsibilities

Call drivers who show interest via ads, referrals, or walk-ins Ask and verify basic eligibility details: Owned car (rented cars not allowed) Vehicle make & model Manufacturing year (2022 or newer) Clearly explain ZAP's driver-partner model in a simple and honest manner Guide eligible drivers through the onboarding process Coordinate with the operations team for document verification Maintain basic call records and onboarding status Handle driver queries politely and professionally
Skills & Requirements

Good communication skills in

Hindi / Hinglish

(Punjabi is a plus) Comfortable speaking to drivers on phone Basic understanding of cars and cab services preferred Patient, polite, and confident personality Ability to explain information clearly without overselling
Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD5124713
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    CH, IN, India
  • Education
    Not mentioned
  • Experience
    Year