Job Description

Setting customer expectations and revenue goals.
Identifying customer demands and requirements.
Developing plans to address customer-specific needs.
Dealing with people of different backgrounds and temperaments.
Solving customer issues and complaints.
Planning strategies for customer care and conflict resolution.
Cross-selling products and services to the customer.
Advising customers on cost-effectiveness.
Overseeing the activities of the sales team.
Offering exceptional customer service to customers.
Negotiating agreements with customers.
Maintaining good relationships with customers.
Approaching prospective customers to build rapport.
Taking feedback from customers to ensure they are satisfied with the service.
Adhering to all the rules and regulations of the company.
Researching the competitors and devising plans accordingly.
Staying updated with the latest ways to retain customers.
Maintain of HRMS through software.
Maintain the office inventory through software & Excel sheet.

Job Type: Full-time

Pay: ₹6,000.00 - ₹10,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 8594800888