Job Description

Company Overview:

Founded by IIM-C alum, ex-consultants and ex-investment bankers, Ghar Mandir is bootstrapped startup with a mission to revolutionize the way Indians pray. With an extensive network of renowned priests and temples, Ghar Mandir offers a seamless experience for booking personalized virtual pujas, prasad delivery, participating in live-streamed ceremonies, and a host of other services. Within 6 months of operations, more than 30K people have transacted with us.

Position Overview:

As the Customer Service Agent at Ghar Mandir, you will play a pivotal role in managing our customer conversations. You will be responsible for all responses to customers, and handling our entire customer support platform. The ideal candidate will be diligent, proactive, and adept at problem-solving in a dynamic startup environment.

Qualifications:

- Bachelor's degree in any related field.

- Previous experience in customer support roles is preferable

- Excellent communication and negotiation skills, with the ability to interact effectively with customers.

Why Join Us:

- Opportunity to work directly with the founder and contribute to the growth and success of an exciting startup.

- Collaborative and supportive team environment where your ideas and contributions are valued.

- Opportunity for exponential professional growth and development.

Monthly Compensation: ~INR 10,000 - 15,000

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Paid sick time Paid time off
Schedule:

Fixed shift
Supplemental Pay:

Performance bonus Yearly bonus
Education:

Bachelor's (Preferred)
Experience:

total work: 2 years (Preferred)
Work Location: Remote