Job Description

Job Title:

Customer Service Agent (Voice Process)

Location:

Sector 1, Noida

Shift Timings:

9:00 AM to 6:00 PM 10:00 AM to 7:00 PM

Salary:

?15,000 to ?18,000 per month

Working Days:

6 days a week

Type:

Full-Time, On-Site

:

We are hiring

Customer Service Agents

to join our growing team in

Noida Sector 1

. This role is ideal for individuals with

excellent communication skills in English

who can handle customer queries effectively and professionally over the phone.

Key Responsibilities:

Handle inbound and outbound customer service calls. Resolve customer queries, complaints, and requests with clarity and patience. Maintain accurate call records and follow up when necessary. Deliver excellent service to ensure customer satisfaction. Adhere to call center protocols and performance metrics.

Requirements:

Excellent verbal communication skills in

English and Hindi

. Prior customer service or BPO experience is a plus, but

freshers with great communication skills are welcome

. Basic computer knowledge and typing skills. Ability to handle pressure and work in a team environment. Must be comfortable with

on-site work in Noida Sector 1

.

Benefits:

Fixed Day Shifts - No Night Shifts Friendly and supportive work environment Career growth opportunities within the company
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

Day shift Fixed shift Morning shift
Application Question(s):

Are you an immediate joiner? Are you available for f2f interview?
Language:

English (Preferred) Hindi (Preferred)
Work Location: In person

Speak with the employer

+91 8376094289