Job Description

Job Position: Customer Service Advisor

Salary:

15,000 - ₹20,000 per month

Experience:

0 - 3 years

Retail Customer Management Experience Needed Excel Knowledge Needed
We're looking for a friendly and proactive Customer Service Advisor to join our team.

Responsibilities:

Handling Customer Inquiries:

Respond to customer questions and concerns via phone, email, and live chat.

Problem-Solving:

Resolve customer issues efficiently and effectively, escalating when necessary.

Maintaining Records:

Keep detailed and accurate records of customer interactions and transactions.

Retail Support:

Assist with customer management tasks related to our retail operations.

Requirements:

Retail Customer Management Experience:

You must have some experience in a retail environment, dealing directly with customers.

Excel Skills:

A solid understanding of Microsoft Excel is essential for managing data and reports.

Communication Skills:

Excellent verbal and written communication skills are a must.

Problem-Solving Ability:

The ability to think on your feet and find solutions is key.

Team Player:

You should be able to work well within a team and contribute to a positive work environment.
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

English (Required) Hindi (Preferred)
Work Location: In person