Job Description

: CRM & Offline Sales Executive

We are looking for a dynamic CRM & Offline Sales Executive to manage customer relationships and drive on-ground sales activities. The role involves handling leads, coordinating with clients, and supporting the sales team to improve conversions and customer satisfaction.

Key Responsibilities:

Manage and update customer data, leads, and follow-ups in the CRM system Coordinate with the offline sales team to track inquiries, site visits, and closures Handle walk-in customers, understand requirements, and provide product/service information Ensure timely follow-up with prospects and existing clients to improve conversion rates Prepare sales reports, customer feedback, and daily/weekly performance updates Support the sales team with quotations, documentation, and order processing Maintain strong relationships with customers to encourage repeat business and referrals Manage and maintain all leads, inquiries, and follow-ups in the CRM system from walk-ins, calls, and site visits Handle customers visiting the experience center, explain pergola models, materials, finishes, and fabrication options Maintain customer relationships from inquiry to project handover and after-sales support Ensure timely follow-ups to convert inquiries into orders and closures

Requirements:

Bachelor's degree in Business, Marketing, or a related field (preferred) 2-3 years of experience in CRM handling or offline sales Basic knowledge of CRM software and MS Office Good communication, coordination, and customer-handling skills Result-oriented mindset with the ability to work in a team

Preferred Skills:

Experience in retail, fabrication, construction, or interior/exterior products Ability to manage multiple leads and prioritize tasks effectively
Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person