Job Description

Job Title: Customer Sales Representative - International Inbound Voice Process (US Shift)

location Nashik

About the Job:

We are hiring motivated and customer-focused

Customer Sales Representatives

for our

US Shift - International Inbound Voice Process

. The ideal candidate will handle inbound calls, assist customers, and convert inquiries into sales while delivering an exceptional customer experience.

Responsibilities

Customer Sales & Support Responsibilities:

Handle

inbound customer calls

efficiently and professionally. Generate and qualify

sales leads

through effective communication. Identify, assess, and address customer needs to ensure high satisfaction. Build strong, long-term customer relationships through clear and interactive conversations. Provide accurate, valid, and complete information using the appropriate tools and systems. Achieve individual and team

sales targets

,

KPIs

, and

call handling metrics

. Maintain detailed records of customer interactions and update customer accounts. Follow all company

communication protocols

,

quality guidelines

, and

process standards

.

Requirements

Strong phone handling skills with excellent

active listening ability

.

Freshers

with good command of the

English language

are encouraged to apply. Excellent

verbal communication

,

customer handling

, and

presentation skills

. Ability to work in

US shift timings

and deliver high-quality customer service. Prior experience in

Customer Support

,

Customer Service

,

International Calling

, or

Sales Process

is an added advantage.

Relevant Keywords for Job Search

This role can also be searched as:

International Inbound Voice Process Customer Care Executive US Client Support Customer Support Associate Voice Process / Inbound Voice Process International Tele-Calling Customer Sales / International Customer Care BPO Customer Service Call Center Executive - US Shift
Job Types: Full-time, Permanent

Pay: ?17,000.00 - ?25,000.00 per month

Benefits:

Food provided
Work Location: In person