Customer Review Executive

Year    GJ, IN, India

Job Description

: Customer Review Executive (Diamond & Jewellery Firm)



Company:

VV gems

Location:

Uttran

Job Type:

Full-time - On-site

Responsibilities:



Send review requests to US customers via

email or messaging platforms

after product delivery. Share Trustpilot, Google, and website review links with customers. Guide customers on how to submit reviews through clear and professional email instructions. Draft and send polite follow-up emails for pending reviews. Collect customer feedback and update it in CRM/Excel sheets. Report any negative feedback or issues to the concerned team immediately. Maintain daily review logs and reporting sheets. Create and manage email templates for review invitations. Organize and track customer experience data.

Requirements:



Strong written English and professional email drafting skills. Basic computer knowledge (Excel, Gmail, CRM tools). Understanding of Trustpilot & Google Review systems is an advantage. Detail-oriented, responsible, and organized. Freshers can apply (training will be provided).

Working Hours:

US time overlap preferred

Salary:

Based on experience

Gender:

Female preferred

Job Types: Full-time, Permanent

Pay: ₹10,285.50 - ₹33,573.33 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4915048
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    GJ, IN, India
  • Education
    Not mentioned
  • Experience
    Year