Job Description

We're Hiring: Customer Retention Intern at Typsy Beauty!

Location:

Gurgaon, Sector-30

Mode:

Onsite | 5 Days

Working Duration:

3months

Type:

Paid Internship

Requirement:

Must have your own laptop

About the Role:

We're looking for a sharp, driven intern to lead a high-impact project at Typsy Beauty, focused on customer retention. You will directly engage with our past purchasers, understand how they're using our products, gather feedback, and work with the team to re-engage them meaningfully.

Your Key Responsibilities:

Speak to recent & lapsed customers to understand usage patterns and feedback Identify common reasons for drop-off or repeat purchase Coordinate with marketing & product teams to plug insights into communication and product updates Build and run WhatsApp/email reactivation experiments Analyze results and drive measurable repeat purchase uplift

You Should Apply If:

You enjoy talking to people and can connect comfortably with customers You're organized and can run a structured process while drawing insights from conversations You have an interest in consumer brands, beauty/fashion, or D2C commerce You're data-curious -- Excel, Google Sheets, or basic analytics don't scare you Prior internship/startup experience is a plus, but not a must

If you're someone who:

Loves consumer brands Enjoys talking to people & understanding what makes them tick Wants hands-on exposure in growth & retention marketing

To apply:

Send your resume to

hr@typsybeauty.com

with the subject line

"Application for Customer Retention Intern"

Job Type: Internship

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

Flexible schedule
Schedule:

Day shift
Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Do you have your own laptop?
Work Location: In person