Job Description

Greeting From Link-K Insurance TPA Pvt Ltd

We are hiring

Customer Retention & Insurance Liaison

at our

Hyderabad office.

Job Role:

Customer Retention & Insurance Liaison (CRM)

Industry:

TPA/Health Insurance

Location:

Hyderabad

Experience:

3 Years+

Preferred Male Candidate

Qualification:

Graduate in any discipline

Roles & Responsibilities of Customer Relationship & Insurance Liaison:

Act as the primary point of contact between the insurance company, corporate client enrolment and claims teams Build and maintain strong relationships with insurance companies and their various offices. Coordinate for policies, data and endorsements. Tracking outstanding claims waiting for insurers approvals and claims waiting for endorsements. Follow up with insurers for logical closure of those claims. Taking up resolution of claims pending for payment requiring underwriting office interference. Coordinate with other teams for logical closure of claims associated with insurers approvals. Periodical visits to underwriting offices, track meeting outcome and report. Attend agent meets wherever retail business is allocated Attend periodical meetings called for by insurers to represent the company Understand the business portfolio of various insurers, seek relevant reports from MIS and have all information handy to respond to insurer queries Build strong relationship with brokers and corporate clients. Foster long-term relationships with clients and brokers to maximize retention. Provide exceptional customer service and act as a point of contact for any client inquiries or issues. Collaborate with internal such as operations, claims, and IT to ensure seamless service delivery and exceed client expectations. Team management of corporate relationship/client servicing executives in the region.

Important Note:

Health Insurance / TPA

Profile only eligible. Looking Candidate for Immediate Joiner. Interested candidate can send your updated resume to

careers@linkktpa.com.

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?40,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Hyderabad District, Telangana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

What is your Notice Period?
Experience:

TPA / Health Insurance: 2 years (Required)
Work Location: In person