Job Description

Company: Link-K Insurance TPA P Ltd

Position:

CR & IL (CRM)

Industry:

Insurance/TPA

Preference:

Immediate Joiner

CTC:

3.5LPA to 4.5LPA

Location:

Coimbatore

u Act as the primary point of contact between the insurance company, corporate client enrolment and claims teams

u Build and maintain strong relationships with insurance companies and their various offices.

u Coordinate for policies, data and endorsements.

u Tracking outstanding claims waiting for insurers approvals and claims waiting for endorsements. Follow up with insurers for logical closure of those claims.

u Taking up resolution of claims pending for payment requiring underwriting office interference.

u Coordinate with other teams for logical closure of claims associated with insurers approvals.

u Periodical visits to underwriting offices, track meeting outcome and report.

u Attend agent meets wherever retail business is allocated

u Attend periodical meetings called for by insurers to represent the company

u Understand the business portfolio of various insurers, seek relevant reports from MIS and have all information handy to respond to insurer queries

u Build strong relationship with brokers and corporate clients.

u Foster long-term relationships with clients and brokers to maximize retention. Provide exceptional customer service and act as a point of contact for any client inquiries or issues.

u Collaborate with internal such as operations, claims, and IT to ensure seamless service delivery and exceed client expectations.

u Team management of corporate relationship/client servicing executives in the region.

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Work Location: In person