Addressing customer questions, providing information, and offering solutions to problems or complaints. Listening to customer concerns, empathizing with their issues, and taking appropriate actions to resolve them efficiently. Accurately documenting customer interactions, updating information in CRM systems, and ensuring data integrity. Creating positive customer experiences, fostering loyalty, and encouraging repeat business.
Job Types: Full-time, Fresher
Pay: ₹20,000.00 - ₹32,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Morning shift
Supplemental Pay:
Performance bonus
Yearly bonus
Work Location: In person
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