Customer Replenishment Officer Mt

Year    MH, IN, India

Job Description

Full Time


Job Code: BI-8036
Mumbai, Maharashtra, India
1 position
Expires on 31/07/2025

Required Experience

4 - 5 Years




Skills

Commercial and Negot... ,

Self-motivated & per... ,

Good Communication s...



Position Description



Position Title



Channels Replenishment Officer



Function



Replenishment



Stakeholders (Internal)



Manager Supply Chain Channels, National Distribution Manager, Planning Manager, Regional Customer Serice Manager, Regional Customer Serivice Officer, MT- Customer Service Officer, Key Account Manager, Modern Trade Sales Operations Manager, Channel Commercial Manager

Stakeholders (External)



Customer Replenishment counterparts, C&Fs and Transporters

Location




Bangalore

Job purpose




Responsible for regional supply chain & planning activities for Modern Trade Channel

Key Job Responsibilities



Establish and maintain customer Specific Supply chain Process




Data hub for managing all current/new codes customer wise by laisioning with brand and replenishment team


Setting up order and supply schedule PDP for POs


Ensuring total order capture in internal system Timely communication to internal team and customer on Dhanushes/promotions Supervise COP master, stock reservation norms and module upkeep


Impacting stock availability and Fill rates:

Monthly start mapping of depot fresh stocks as per channel plan and ensuring availability Internal weekly/fortnightly replenishment meeting for higher availability Tracking service levels/fills for customers and planning gap areas Critical SKU tracking at customer region level to impact availability Focus customers and projects per customer to drive fills Customer focused and specific RCA's and con call to address gap areas and build confidence

Understand, Define and Manage replenishment norms , parameters and process on ordering


Running EDI (Electronic Data Interface) module for managing O2C process


Understand DC-Store supply process and aligning replenishment process to it

Monitoring DC to Store replenishment at account end. To figure out store level stock outs and take corrective action.

Customer Specific Inventory planning and operations Management




Root cause analysis of the service levels, and regular reviews with customer


Owing up and Running - Master data updation, MOQ processes


Process on managing key Customer SKUs, promo packs, bundled packs etc


Setting up Review mechanism for replenishment data reconciliation and performance reviews


Monitor service levels for new stores, launches, activations and key categories Resolution of customer related issues reported by execution team like DC unloading issues, Stock rejection without valid reasons, Appointment issues, unscheduled orders, master issue etc.


Spearheading customer specific projects like repacking, direct store supply, back-haul etc

Desired Competencies




Good understanding of Retail industry processes and supply chain


Good Communication skills


Commercial and Negotiation Skills.


Self-motivated & performance driven. Very high level of execution skill. .

Education Qualification



Graduation/ Post Graduation in Management (preferably)

Experience (in years)




At least 4-5 years of experience in Supply chain preferably with FMCG or Retail background.



About Company


Welcome to Britannia Industries. We are a company with a 130 +Years legacy of creating snacks full of exciting goodness! Our journey began in 1892 when a group of businessmen in Kolkata, formed a company to manufacture biscuits. Over the years, our product portfolio has expanded to include a range of delicious and nutritious snacks that are loved by people across the country. Today, we serve a billion people across India, on various consumption occasions catering to different tastes.
Our products are available in every corner of the country. Tasty food is integral to good living, and we take great pride in providing products that are not only delicious but also nutritious.
Our vision is to be a Responsible Global Total Foods company. We believe that food should be both tasty and healthy, and our product portfolio reflects this vision. From our classic biscuits and cakes to our new range of healthy snacks, we are committed to offering products that are good for you and good for the planet.
At Britannia, we are constantly working towards making exciting new products for all consumer segments and consumption occasions.
Our R&D team is passionate about developing innovative products that reflect evolving consumer preferences. We believe that innovation is key to our success, and a key reason for our leadership in the market. Our product portfolio includes a wide range of biscuits, cakes, and snacks that are loved by people of all ages. Our classic biscuits such as Good Day, Marie Gold, and 50-50 are household names in India.
Our cakes and breads are a staple at birthdays and special occasions. We also have a range of healthy snacks such as NutriChoice Digestive Biscuits and NutriChoice 5 Grain biscuits that are perfect for the health-conscious.
We are committed to being a responsible and sustainable company. We believe that it is our responsibility to take care of the planet and the communities in which we operate. We champion several initiatives to reduce our environmental footprint, including using renewable energy sources, reducing packaging waste, and promoting sustainable farming practices. We also believe in giving back to the communities in which we operate.
Through our various CSR initiatives, we have been able to make a positive impact on the lives of thousands of people across India. Our initiatives include programs for education, health, and nutrition, and we work closely with local communities to understand their needs and provide support where it is most needed. At Britannia, we believe that our success is not just measured by our financial performance but also by our impact on society and the environment.
We are committed to being a responsible and sustainable company, and we believe that our actions today will shape the future. Britannia Industries is a company with a rich legacy and a commitment to innovation, sustainability, and responsibility. We are proud to serve a billion people across India and to provide products that are both delicious and nutritious. With our focus on R&D, innovation, and sustainability, we will continue to uphold the standards of leadership in our industry.

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Job Detail

  • Job Id
    JD3921779
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year