Job Description

Job Title:

Customer Relationship Executive

Location:

Chennai

Experience:

2-5 years

Language Preference:

English, Tamil, Malayalam

Priority:

Excellent Communication Skills & Strong Customer Service Experience

Responsibilities:

Handle customer inquiries and provide prompt and accurate responses. Build and maintain strong customer relationships by offering exceptional service. Resolve customer issues, coordinate with internal teams, and ensure timely follow-ups. Maintain customer records, handle service requests, and support post-sales processes. Assist in managing walk-in customers and ensure a smooth customer experience. Gather customer feedback and share insights for service improvement. Support sales teams in customer engagement activities when required.

Requirements:

2-5 years of experience in customer service or client-facing roles. Excellent communication skills in English, Tamil, and Malayalam. Strong interpersonal skills with the ability to handle customers professionally. Good problem-solving and coordination abilities. Experience in retail, hospitality, or service industries is an added advantage. Customer-focused attitude with the ability to multitask.

Interested candidates can send their updated resume to saleena@affable.in or contact us on 9072771003.

Job Type: Full-time