Job Description

About the internship
Selected intern\'s day-to-day responsibilities include:
1. Inquiries and resolutions: Respond promptly to customer inquiries, resolving issues for a positive experience
2. Product knowledge: Acquire in-depth knowledge to provide accurate information and support
3. Documentation and feedback: Maintain records of interactions, gather feedback, and report insights
4. Multichannel assistance: Provide support across various channels, ensuring consistent service
5. Client engagement: Build and maintain relationships, addressing client needs and preferences
6. Communication and updates: Effectively communicate updates, promotions, and company news to clients
7. Issue escalation and Coordination: Escalate issues, and coordinate with internal teams for timely resolutions
8. Upselling and retention: Identify upselling opportunities and implement strategies for client retention
9. Professionalism: Represent the company professionally, ensuring positive client interactions
Skill(s) required
Client Relationship English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 21st Oct\'24 and 25th Nov\'24
3. are available for duration of 3 months
4. have relevant skills and interests

• Women wanting to start/restart their career can also apply.

Perks
Certificate Letter of recommendation Flexible work hours Informal dress code
Number of openings
1
About Greycent Luxury Decor
Welcome to Greycent Luxury Decor, where your home\'s elegance and style are our passion. We\'re more than just a brand; we\'re your trusted partner in transforming your living spaces into stunning, luxurious havens. With an eye for sophistication and a commitment to quality, we bring you a curated collection of the finest home decor products that exemplify modern opulence and timeless charm.
Activity on Internshala
Hiring since November 2023
3 opportunities posted