We are looking for a confident and customer-focused
Customer Relationship Officer (CRO)
to join our BFSI team in Kochi. The role involves engaging with customers, promoting financial products, and ensuring excellent service.
Key Responsibilities:
Interact with customers and understand their financial needs
Promote FD, RD, loan, and other financial products
Handle inquiries and provide product information clearly
Follow up on leads and assist in conversions
Maintain accurate customer records and service details
Requirements:
0-2 years of experience in BFSI/NBFC/telecalling preferred
Excellent communication skills in Malayalam and English
Customer-oriented with a sales mindset
Basic computer proficiency
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Supplemental Pay:
Performance bonus
Work Location: In person
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