Customer Relationship Officer Surat' Gujrat

Year    Surat, Gujarat, India

Job Description


Key Result Areas (Key Performance Indicators):
\xe2\x80\x94Sales Target Achievement
\xe2\x80\x94Business Development
\xe2\x80\x94Channel and Influencer Engagement
\xe2\x80\x94Customer Service
\xe2\x80\x94Network Management
\xe2\x80\x94Commercial Transactions

About the Role:
\xe2\x80\x94Responsible for achievement of agreed sales target/ objectives for the defined location
\xe2\x80\x94In charge of all local marketing activities for the location
\xe2\x80\x94Responsible for all commercial transactions with the channel partners
\xe2\x80\x94Responsible for achieving all network related targets as assigned for the location (network expansion, product placement etc.)
\xe2\x80\x94Responsible for business development, influencer and channel engagement and professional pricing coordination
\xe2\x80\x94Ensure that distributors/ contractors provide an appropriate service as per service level agreement
\xe2\x80\x94Network Management (Product Placement, range selling, etc.)
\xe2\x80\x94Provide information on competitors\xe2\x80\x99 activities (promotions, price changes, new products, new dealer/store opening, new initiatives, market issues etc.)
\xe2\x80\x94Ensure contractors/ dealers buy range of products as defined month on month and maintain productrange index
\xe2\x80\x94Sales Promotion Activities Execution and Customer Service:
\xe2\x80\x94Deliver high standards of customer service through regular visits, compliant resolution and commercial reconciliations
\xe2\x80\x94Customer Relationship Management

Corporate Stalwarts

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD3210220
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Surat, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year