Job Description

Company Name : Flying Colour Business Setup Services LLC

Company Website : https://www.flyingcolour.net/

All Holidays will be as per UAE Calendar

Below are the details of the job

Position: Relationship Officer/ Client Coordinator

Location : Work from Home (Remote)

Should have their own Laptop ( An i5 processor with 10th and above Generation, 8-12GB of RAM, 256GB Solid State Drive , Not a Hard Disk, it should be SSD/NVME type -

Mandatory )

stable wifi,android phone,power backup

Working Day - 6 days working (monday to saturday)

Working Timing -

Monday to Friday - 10.30am to 8.00pm IST

Saturdays - 10.30am to 5.30pm IST

Job description

Roles and Responsibilities

5+ Years experience in Customer care(Calling)/Administrative role Major Experience in Operations role. Familiar with CRM and good communication skills Acts as a first contact for all clients and creates an inviting, professional atmosphere. Answer client's calls & Emails and address their queries and concerns within the assigned timelines. Every day send follow up Emails/ Calls / whatsapp to clients regarding their ongoing work and updating the same in the software without fail. Taking immediate action on new order forms received from Sales/ECS/CP team within below timelines Responsible for handling a portfolio of 70-80 clients. Discussion with clients regarding their needs and desires of business formation in different zones and providing research based advisory to clients. Handle and resolve client issues or concerns promptly and effectively, collaborating with internal teams. Ensure the quality of service provided to clients is as per the standards defined by the company Preparation of applications on Freezone and Offshore Portals
Interested candidates are requested to share their updated resumes via WhatsApp at +971 529396783

Job Type: Full-time

Pay: ?40,000.00 - ?45,000.00 per month

Benefits:

Cell phone reimbursement Leave encashment Paid sick time Work from home
Work Location: Remote