Job Description

Job Title:

Customer Relationship Officer

Experience:

0-2 Years

Salary Range:

?10,000 - ?18,000 (Negotiable based on skills and experience)

Location:

Nagercoil

Job Summary:

We are looking for a

Customer Relationship Officer

to build and maintain strong relationships with our clients. The role involves understanding customer needs, resolving issues, ensuring customer satisfaction, and supporting business growth through excellent service delivery.

Key Responsibilities:

Build and maintain strong, long-term customer relationships. Handle customer inquiries, complaints, and feedback effectively. Ensure timely resolution of issues to achieve customer satisfaction. Communicate with clients to understand their needs and provide solutions. Maintain records of customer interactions and transactions. Work with sales and support teams to enhance customer experience. Conduct follow-ups with clients regularly. Support cross-selling and up-selling of products/services.

Requirements:

Bachelor's degree in Business Administration / Marketing / Any related field. 0-2 years of experience in customer service, sales, or client relationship management. Excellent communication and interpersonal skills. Strong problem-solving and negotiation abilities. Ability to multitask and work under pressure. Basic computer knowledge (MS Office, CRM software preferred).

Benefits:

Salary: ?10,000 - ?18,000 + incentives. Training and career development opportunities. Supportive and growth-oriented work environment.
Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?18,000.00 per month

Benefits:

Health insurance Provident Fund
Language:

English (Preferred)
Work Location: In person

Speak with the employer

+91 9952370514