Respond to customer inquiries and provide information or assistance as needed
Handle customer complaints and work towards resolving them in a timely and satisfactory manner
Maintain a high level of professionalism in all customer interactions
Collaborate with internal teams to address customer needs and improve customer satisfaction
Identify opportunities to enhance customer experience and suggest improvements to processes
Maintain accurate records of customer interactions and transactions
Stay up-to-date on company policies, products, and services
Proactively reach out to customers to ensure their satisfaction and address any potential issues
Job Type: Full-time
Pay: ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Work Location: In person
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