Job Description

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs. Knowing your competition and strategizing accordingly. A bachelor's degree in administration or a related field. A minimum of 3 years' experience. Excellent interpersonal and communication skills. Proficient in all Microsoft applications. Superior product knowledge. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction

Credit Risk Assessment:

Evaluate a client's credit status, ensuring appropriate credit limits are set and maintained.

Debt Collection Management:

Proactively manage overdue accounts, implementing effective debt recovery procedures and following up with clients as needed.

Customer Relationship Management:

Liaise with customers to ensure timely payments and build strong relations to facilitate ongoing business.

Financial Reporting:

Provide regular reports on receivables and overdue accounts to senior management.

Cash Flow Optimisation:

Collaborate with finance teams to forecast cash flow and mitigate risk associated with credit exposure.

Legal Compliance:

Ensure all credit activities comply with relevant legislation and internal protocols.
Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹17,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund
Application Question(s):

Microsoft Excel and Google Sheet - formula
Education:

Bachelor's (Required)
Language:

English (Required)
Work Location: In person

Expected Start Date: 02/09/2025