Job Description

ICA Edu Skills Coimbatore is looking for a

Customer Relationship Officer (Female)

to support student guidance, admissions, and customer interactions.
Ideal candidates should have

2-3 years of sales experience

, strong communication skills, and a passion for helping students build their careers.

If you're enthusiastic, driven, and ready to make an impact, we'd love to hear from you!

Key Responsibilities

Handle walk-in and telephonic inquiries regarding courses, fees, and placement support. Counsel students and parents to help them choose suitable accounting and finance programs. Follow up with leads, convert inquiries into admissions, and meet monthly enrolment targets. Maintain strong relationships with students from admission till course completion. Coordinate with faculty, placement teams, and admin staff to ensure seamless student support. Manage daily reports, CRM updates, and documentation. Assist in organizing seminars, placement drives, and promotional activities. Address student concerns professionally and provide timely resolutions.

Required Skills

Strong communication and interpersonal skills. Customer handling and sales experience (mandatory). Good presentation and counseling ability. Basic computer proficiency (MS Office, CRM tools). Ability to multitask, follow deadlines, and work in a student-centric environment.

Send your CV to:

vignesh.ica2026@gmail.com

Job Type: Full-time

Work Location: In person