We are a leading die manufacturing company, providing innovative and high-quality dies and moulds for automobile, engineering, and industrial applications. With a strong client base, we believe in long-term relationships, excellent service, and continuous support.
Key Responsibilities
Ensure all client leads and requirements are addressed after order placement.
Maintain strong relationships with existing clients through regular follow-up and after-sales service.
Collect genuine feedback from clients to improve products and services.
Manage client servicing from order confirmation to payment collection.
Resolve client queries and issues promptly and professionally.
Share product/service knowledge with participants/clients when required.
Act as a point of contact for complaints and escalate concerns if necessary.
Support management in understanding and addressing client queries.
Key Skills Required
Polite and professional communication (verbal & written).
Strong follow-up skills and client handling ability.
Ability to understand client requirements and respond effectively.
Proactive approach to problem-solving.
Good knowledge of products/services.
Must be available on calls and responsive to clients.
Education & Experience
Graduate in Business / Commerce / Management (preferred).
1-3 years of experience in Client Relationship / Customer Service.
Freshers with good communication skills may also apply.
Why Join Us?
Opportunity to work closely with management & clients.
Gain strong exposure in client servicing & relationship building.
Competitive salary with growth potential.
Supportive work culture.
Apply Now if you are passionate about building long-term client relationships and providing excellent service!
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Work Location: In person
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