Customer Relationship Manager

Year    WB, IN, India

Job Description

Handle

branch walk-in customers

and ensure maximum conversion. Explain company products such as

Gold Purchase, Gold Loan, MGIP, Silver & Settlement options

. Follow up on

telephonic leads, data leads, references, and old customers

. Ensure

zero non-conversion

for qualified walk-ins. Daily

tele-calling

to assigned leads and data. Collect

customer references

from existing customers. Participate in

data collection and local marketing activities

. Maintain proper

lead follow-up tracker

and closure status. Build long-term relationships with customers. Ensure

customer satisfaction

and repeat business. Collect

Google reviews, WhatsApp channel joins, and referrals

. Update daily work status to Branch Head. Coordinate with

Operations Executive

for smooth closure. Maintain customer records accurately in system/register.
Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Provident Fund
Application Question(s):

Are you comfortable to communicate in English, Hindi & Bengali?
Experience:

Tele Calling & Customer Handling: 1 year (Required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD5157047
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year