Customer Relationship Manager

Year    UP, IN, India

Job Description

MB Metayarn Private Limited is a leading manufacturer and exporter of Metallic yarn; Zari Products. We are deeply entrenched in the fabric of the fashion industry, offering unparalleled products and service.

Roles & Responsibililities-



Order & Payment follow-up from existing customer.

Have skills in customers data management & Customer relationship management.

Presentation making, Support to Business Development.

Customer relationship management skills.

Coordination between clients and Business Development team.

Coordination with client, maintain the existing business

Making sure all the needs of the clients after placing orders are met.

Servicing the client after receiving the order till the time of collection

of payment.

Acting as a point of contact for complaints and escalating issues to

the concern.

Resolve the queries and questions of all the clients.

Key skills for Client Relationship Management :



Polite disposition.

Ability of rigorous follows up.

The ability to communicate confidently - both through good speaking and writing skills - with clients.

Proactive.

Thorough knowledge of products/services.

Always available on calls.

Their job will be to provide customer service and follow up with clients to collect payments.

With 2-3 years of experience as a Sales Cordinator, or just coordinating experience.

Basic Excel knowledge

Living 45 mins travelling time from office

Salary

- 18k to 25 k p/m, PF and ESIC extra

Job Type - Full Time

Location - Noida

Application:

To apply kindly fill in the following form:

https://forms.gle/KGJVwmQRA95Ec7Fm8

Job Type: Full-time

Pay: From ?18,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Ability to commute/relocate:

Sector-128 Noida, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Customer relationship management: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4969439
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year