JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Senior Executive Operations
Property and Asset Management
What this job involves
You will oversee the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to:
Responsible for overseeing the operations for all sites and to ensure that our operations are in line with regulatory requirements, internationally accepted best practices & applicable systems.
Responsible for coordination with site team and ensure timely completion of Major and other works at sites
Ensure look and feel at the sites.
Customer Relationship Management in coordination with site team. Ensure adherence of meeting calendar and timely closure of open points
Responsible for tracking and closure of open operational items
Ensure implementation of IMS across sites.
Ensure implementation of uniform SOPs / Account Plan across sites.
Ensure implementation of new initiative/ best practices to improve efficiency and enhance service levels across all sites
Ensure timely submission of MIS and related report to respective stakeholder.
Ensure timely response on mails, occupant concern resolution and minute of meeting circulation.
Support JLL emerging business by sharing the leads of works taken up at the sites
Demonstrate usage of training tool for self-development
Inculcate the culture of appreciation
Take part and drive JLL initiatives like D&I, CSR, Safety Week etc
Imbibe JLL culture and values
Support Account Director in people performance evaluation/assessment and succession planning
Any other task / responsibility assigned by the management time to time
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