Job Description

Position: Client Relationship Manager (CRM) Salary Range: Rs 15,000 - Rs 18,000 Working Days: 6 Days Qualification: Graduation Mandatory Key Responsibilities o Data abstraction & business generation o Build & maintain strong relationships with existing & new clients o Manage client retention & satisfaction o Client coordination, onboarding & service explanation o Schedule virtual and physical meetings with clients o Handling customer queries & providing solutions o Maintaining CRM database, reports & documentation o Support sales team in execution & deal closures o Creation of sales reports on Excel / Email Communication Required Experience o Minimum 2+ years of experience in Service Based Company o Basic knowledge of E-commerce services (Amazon/Flipkart/Meesho/eBay etc.) o Experience in client servicing or account management preferred Key Skills o Good communication & interpersonal skills o Strong relationship & negotiation skills o MS Excel, Email drafting & reporting skills o Problem solving & customer-centric mindset

Job Type: Full-time

Pay: ?10,000.00 - ?18,000.00 per month

Application Question(s):

What is your expected salary? What is your notice period? Are you comfortable in English communication?
Experience:

Customer support and sales : 2 years (Required)
Work Location: In person