Collecting, organizing, and maintaining customer data (contact information, purchase history, service records)
Handling customer inquiries, resolving complaints, and providing product support.
Working with cross-functional teams (sales, marketing, customer service) to ensure a unified customer experience.
Analyzing customer data to identify trends, measure customer satisfaction, and track key performance indicators (KPIs).
CSI and SSI Reports
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Provident Fund
Schedule:
Fixed shift
Language:
English (Preferred)
Work Location: In person
Expected Start Date: 02/06/2025
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