Job Description

Client Relationship Executive (CRM) - Photography & Events

Location:

Chennai

Experience:

1-5 Years

We are hiring a

Client Relationship Executive (CRM)

to handle client communication, delivery updates, and coordination after the event/shoot. The ideal candidate should be excellent in follow-ups, reporting, and client handling.

Key Responsibilities

Manage client communication for delivery of photos, videos, albums & prints Track delivery timelines and ensure on-time completion Coordinate with editors, designers, and production teams Handle approvals, feedback, and client queries Maintain CRM sheets, daily trackers, and reports Ensure NIL pending follow-ups each day Provide smooth and professional customer experience

Requirements

3-7 years of experience in CRM / Client Servicing / Customer Support Excellent communication skills (English & Tamil) Strong follow-up skills and ability to multitask Good with Google Sheets / Excel Polite, patient, and customer-focused attitude Experience in photography/events/media is a plus

Why Join Us?

Fast-growing creative company Good work culture & learning opportunities Stable role with career growth
Job Types: Full-time, Permanent

Pay: ₹28,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Paid time off
Work Location: In person