Job Description

1. Registrations and Customer Follow Ups

Handle all the bookings done by the sales team in the most efficient and successful manner. Ensure the complete follow-up and customer satisfaction are maintained up until the registrations are positively completed.

2. CRM System Implementation & Optimization

Select, implement, and customize CRM systems to meet organizational needs.

Assess existing setups and recommend improvements or new platforms based on industry best practices.

Optimize workflows to ensure seamless integration with sales and marketing activities.

3.

Data Organization & Maintenance

Maintain accurate and up-to-date customer information.

Ensure quick accessibility to client history, preferences, and interaction records.

Apply best practices for data entry and organization to deliver reliable insights.

4.

Workflow Development & Automation

Design and automate workflows to streamline repetitive administrative tasks.

Set up reminders, follow-up sequences, and data entry protocols to boost efficiency.

5.

Sales & Marketing Alignment

Create reporting systems and processes that align sales and marketing teams.

Enable targeted campaigns and data-driven prioritization of leads.

6.

Data Analysis & Strategic Insights

Analyze CRM data to identify trends, sales cycles, and engagement patterns.

Provide actionable insights to support strategic decision-making.

7.

Team Communication & Training

Train and support team members in effective CRM usage.

Ensure clarity and consistency in CRM-related processes across departments.

8.

Data Security & Compliance

Implement access controls and safeguards to protect sensitive customer data.

Ensure compliance with relevant data protection regulations.

9.

Regulatory Liaison & Approvals

Coordinate with government offices, municipal bodies, development authorities, RERA offices, revenue departments, and utility providers to secure necessary approvals.

Obtain licenses, permits, NOCs, and other clearances related to land acquisition, construction, and occupancy.

Ensure adherence to all real estate laws, building codes, and environmental regulations.

10.

Documentation & Compliance Management

Prepare and submit applications, proposals, and reports to authorities.

Maintain accurate records of correspondence, approvals, and legal documentation.

Monitor and communicate changes in relevant real estate regulations.

11.

Relationship Management with Authorities

Build and maintain relationships with stakeholders in government and semi-government bodies.

Represent the company in official meetings and negotiations.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Provident Fund
Work Location: In person